TERMS

RETURNS

We are not able to offer returns or exchanges at this time. We have provided detailed measurements of each product to help you make the best sizing choice.

If there is an error on our part (due to wrong size or damage), please email us at hollowgroundusa@gmail.com and we will get it sorted out. Thank you for understanding.

Hollow Ground USA will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.

 

SHIPPING

For orders within the United States, we use USPS Domestic for 2-6 day shipping. For the rest of the world, we use USPS Internaitonal shipping - while this may take 8-14 business days.

 

Hollow Ground USA is not responsible for paying additional VAT charges for customs clearance. All customs is separate from the shipping cost and is out of our control. We cannot lower the value of orders to avoid potential customs. 

Lost shipments and stolen packages from doorsteps/mailboxes are not the responsibility of Hollow Ground USA and claims must be made by the customer to the appropriate carrier.